Lesson Eleven Worksheet

Using Ethical Language

Enter your revision in the box below each exercise. Click the “+” below each box to see Dr. Hirst’s revision.

Exercise #1:

 Revise each sentence to achieve gender fairness and to avoid offending folks of all kinds.

We sent our patient to see Dr. Smith and Dr. Jenny Brown.

We sent our patient to see Dr. Smith and Dr. Brown.

Our workmen have logged scores of man hours on this project.

Our workers have logged scores of labor hours on the project.
or: Our workers have labored for hours on this project.

A team of firemen and state militiamen controlled the blaze and the crowd.

A team of fire fighters and state militia controlled the blaze and the crowd.

An engineer knows his designs will be put to the test in this earthquake zone.

Engineers know their designs will be put to the test in this earthquake zone.

Everyone at the conference wanted his name on his company’s promotional items.

Everyone at the conference wanted their name on their company’s promotional items.
or: All the conference goers wanted their names on their company’s promotional items.

Each client must sign his or her waiver in the presence of his or her legal representative.

Clients must sign their waivers in the presence of their legal representatives.

ACME has developed a new product for hair-disadvantaged men.

ACME has developed a new product for bald men.
or: [if the product is really for any bald person] ACME has developed a new product for bald people [baldness].

Our five-year mission is to boldly go where no man has gone before.

Our five-year mission is to boldly go where no one has gone before.

Ever since our client cut his man power, he can’t handle the surge in demand for his company’s product. [Let's assume that the client referred to is male.]

Ever since our client reduced his staff, he can’t handle the surge in demand for his company’s product.

The policeman stated that the suspect escaped by diving into an open personhole in the street.

The police officer stated that the suspect escaped by diving into an open manhole in the street.

This Internet product will benefit all mankind.

This Internet product will benefit all people [humanity, humankind].

Our new line of clothing accommodates the differently sized.

Our new line of clothing accommodates short, tall, and big people.

No one wants to admit that he or she is afraid of a man-sized job like this.

No one wants to admit that they are afraid of a sizable [difficult, huge, massive, big] job like this. [Again, this breaks the traditional agreement rule--in favor of gender fairness.]

A speech, like a woman’s skirt, should be short enough to hold interest, yet long enough to cover the subject.

[Just don't write or say it.]

A lawyer wants his client to be calm, a doctor wants his patient to be obedient, a CEO wants his stockholders to be worshipful.

A lawyer wants calm clients, a doctor wants obedient patients, a CEO wants worshipful stockholders.
or: A lawyer wants her client to be calm, a doctor wants her patient to be obedient, a CEO wants her stockholders to be worshipful.
or: Lawyers want their clients calm, doctors want their patients obedient, CEOs want their stockholders worshipful. or A lawyer wants calm clients, a doctor obedient patients, a CEO worshipful stockholders. [ETC!]

Tell the Truth

This tutorial is not the place to lecture you about the importance of truth telling. In the words of the Nike ad: “Just Do It.” If you yourself are honest as the day is long but your employer tends to waffle, tell your employer (in the words of Ben Franklin): “Honesty is the best policy.” Because it really is. If your employer doesn’t agree, find a new employer.

In my experience, the problem in professional communication isn’t so much that lies are told as that truth is sometimes disguised. For example: while working as a visiting editor at a government laboratory, I once edited the phrase “considerable non-containment of radionuclide-containing materials” to the phrase “serious radiation leaks”–to the consternation of some people at the lab. (This was in a report about the status of thousands of oxidizing metal barrels of radioactive waste out on an unprotected blacktop.) Both phrases said the same thing, but one revealed it much more clearly than the other. Which phrase strikes you as more truthful–or at least as more ethical, given the goals of good professional communication?

Again: by virtue of working through these style units, you have already been practicing a style that “tells the truth” more clearly than usual. When you use active voice you reveal agents, consequences, and responsibility more clearly; when you denominalize you create clear, active verbs that help the reader see what’s going on; when you reduce unnecessary jargon and cut fat, you get right to the point and help the reader understand, just as quickly and clearly as possible, what’s what.

But, you protest, “Don’t I have a right to shape my words so as to advance my own best interests–to put my best foot forward? Doesn’t my lab or department or business or company have that right as well?” Sure y’all do. You’re always free to do what linguist S.I. Hiakawa calls “semantic engineering.” A big part of the art of rhetoric is devoted to putting one’s best foot forward. And you should put your best legitimate foot forward. You do it every time you revise your resume, don’t you? But you know very well that there’s a line somewhere between your best foot and a false step.

Writers take that false step in many ways. This part of the tutorial will focus on just one of the most common: use of inflated language that tries to hide or soften “objectionable facts” (things the writer assumes the reader would react to negatively).

Here’s an example. Let’s say that you and a bunch of your friends take my editing class here at UT and that I make my course too hard and fail the lot of you. In fact, let’s say that many of my English department colleagues have started doing the same thing, and that the local press gets wind of it and we have to make a statement to them about it. We write a letter that never admits we “failed” a great number of students but instead explains that we have “expedited the progress of many students towards alternate life pursuits.” Great, huh? How are you feeling about our truthfulness just now?

The hypothetical letter I’ve just described (English teachers would never really do such a thing) uses what William Lutz calls “doublespeak.” He takes the word from George Orwell’s 1984 and defines it as “the language of insincerity, where there is a gap between the speaker’s real and declared aims. It is language as an instrument for concealing and preventing thought, not for expressing or extending thought. Such language silences dialogue and blocks communication.” –Lutz, Quarterly Review of Doublespeak 17:4, July 1991.

Doublespeak doesn’t tell the truth. Don’t use it. When you see it in your company’s or colleagues’ writing, edit it out. Your ethos–that is, the perception your audience receives of your good sense, good will, and good character–will benefit.

Exercise #2:

Get rid of doublespeak in the following sentences:

Our company is undergoing extensive proactive rightsizing.

Our company is firing lots of employees.

Acme Electronics is currently operating in a negative
demand area.

Business is not good for Acme Electronics just now.

The U.S. brought together resources in order to prevent a massive outflow of Haitian immigrants.

The U.S. blockaded Haiti.

The man taught English for the Learning Impaired to citizens who had spent time in correctional facilities.

The man taught bonehead English to ex-cons.

The candidate became factually flexible in the heat of the campaign.

The candidate lied during his campaign.

America’s inner cities are experiencing involuntary downward deployment of the work force.

Jobs are getting scarce in America’s inner cities.

The captured fauna were entered into a wildlife conservation program that enjoys permanent facilities.

The captured animals were put into a zoo.

The job requires multiple container packaging of marketing materials, then coordination of shipments to customers and vendors.

The job requires you to pack our products and put them in the mail.

Civilian irregular defense soldiers caused ambient noncombatant personnel to vacate the area.

Mercenaries forced refugees to flee.

Your computer cost more because we equipped it with a high-velocity, multi-purpose atmospheric circulator.

Your computer cost more because we put a fan in it.

Attempts are being made to control fugitive emissions of carbonic chemical reactions and prevent unintentional product bypassing of the on-site biological treatment plant.

We are trying to stop the hydrocarbon leaks and make sure all the slurry goes through our biological treatment process. [Or some such.]

During the armed situation, U.S. weapons systems visited multiple Iraqi sites, sanitizing both hard and soft targets.

During the war, the U.S. bombed the Hell out of Iraq.